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Guest house · Florence · Tuscany

Novella House

A 4-star guest house in the heart of Florence, steps from the historic center and the train station.

  • Central location near the cathedral and Santa Maria Novella station
  • Rooms and apartments with kitchenettes and city views
  • VIP check-in/out and concierge services
8.4 Great 1604 reviews Booking.com 8.4 · 1604 reviews

About

Novella House

Novella House sits on Via Del Porcellana, a 16-minute walk from Florence's Cathedral of Santa Maria del Fiore. The guest house offers rooms with city views, private parking nearby, and a range of self-catering amenities including kitchenettes and washing machines in select units.

The property is rated 8.4 out of 10 by guests, with particularly high marks for rooms, staff, and location. It's a short walk from the Santa Maria Novella train station, making it a practical base for exploring Florence on foot.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • VIP check-in/ -out
  • Concierge desk

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Excellent location for exploring Florence — A 16-minute walk from the cathedral and close to the train station, many major sights and eateries.
  • High guest satisfaction across most categories — Rooms score 8.8, service 8.7, value 8.5, and staff 9.1, reflecting strong consistency.
  • Well-equipped rooms and apartments — Many units have kitchenettes, washing machines, tea/coffee facilities, and some include original frescoes and 4-poster beds.
  • Helpful, attentive staff — Multiple reviews note that staff were genuinely helpful, responsive and gave great tips.

Worth weighing

4 to weigh
  • No pets allowed — Travelers with animals will need to look elsewhere.
  • Limited check-in window — Check-in is only from 15:00 to 19:00, so late arrivals need to plan ahead.
  • Parking is not at the property — Private parking is available nearby but not on-site, which may require some coordination.
  • Some reviews note minor shortcomings — A few guests gave moderate ratings, mentioning issues with furnishings or other details.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Guest Room

  • 2 Single beds or 1 Double bed

Superior King Room

  • 1 King-size bed

Apartment

  • 1 King-size bed
  • Garden view
  • Shower
  • Coffee machine
  • Heating

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Wi-Fi
  • Air conditioning
  • Heating
  • Lift
  • Soundproofed rooms
  • No smoking on site

Services

  • VIP check-in/out
  • Concierge desk
  • Tours/Ticket assistance
  • Luggage storage
  • Housekeeping
  • Babysitting/Child services

Parking

  • Parking
  • Valet parking

Room Amenities

  • Safe deposit box
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Washing machine
  • Free toiletries
  • Electric kettle
  • Cookware/Kitchen utensils
  • Outdoor dining area
  • Flat-screen TV
  • Parquet floor

Food & Drink

  • Coffee shop
  • Welcome drink

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.4
Great 1604 reviews

Guest-rated 8.4/10 from 1,604 reviews

Booking.com · 8.4 · 1604 reviews
8.4Verified guest

“Our superior king room came with a washing machine and even pastries. The staff were genuinely helpful and responsive. Perfect location, convenient for walking to the medieval stone bridge. The area felt secure and was close to both the train station and the old town.”

8.4Verified guest

“A really nice stay for a Florence visit.”

8.4Verified guest

“Great location just off the historic sites, train station and main tourist spots. Had supper and drinks at nearby Mezzo Litro.”

8.4Verified guest

“Airy and silent room with a comfortable bed and a large bathroom. Amazing location, easy walk to the arched bridge – we loved it.”

8.4Verified guest

“Conveniently located near the train station, with all essential amenities including a washing machine and drying rack. The antique furniture adds character.”

8.4Verified guest

“Spacious apartment with a lovely kitchenette for snacks and a 4-poster bed that was like a cozy hug! Impeccably clean, with beautiful original frescoes adding elegance. Perfect location, short walk to major attractions and eateries. The complimentary snacks were a nice surprise.”

04 — Location

Getting around Florence

The property sits in Florence.

Cathedral of Santa Maria del Fiore: A 16-minute walk from Novella House, the city's iconic cathedral is the centerpiece of Florence's historic core.

Santa Maria Novella Train Station: Within easy walking distance, the station provides quick connections to other Italian cities.

Ponte Vecchio: Guests mention the medieval stone bridge, reachable on foot across the Arno.

Via Del Porcellana 53, Florence, Tuscany, 50123, Italy

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-19:00
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
13 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times at Novella House?

Check-in is from 15:00 to 19:00, and check-out is until 11:00.

Does Novella House allow pets?

No, pets are not allowed on the property.

Is parking available at Novella House?

Yes, private parking is available nearby.

What are the room options at Novella House?

Novella House offers guest rooms with twin or double beds, superior king rooms, and one-bedroom apartments with king-size beds. Some apartments include garden views, a coffee machine, and air conditioning.

Does Novella House have air conditioning?

Yes, air conditioning is listed in the amenities and included in the apartment room type.

Are there kitchen facilities in the rooms?

Many rooms, especially the apartments, come with a kitchenette, dining table, cookware, and kitchen utensils, as well as an electric kettle and tea/coffee facilities.

The bottom line

Novella House is a solid choice for travelers who want a central Florence base with the convenience of kitchenettes and easy train access. High scores for staff and rooms make it a reliable pick.

8.4Based on 1604 guest reviews and an 8.4 rating.

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